You do your job, we will ignore it

Today is Tester’s Day! So today’s article will be about tester’s struggles.

Every time some important production is launched and it turns out to be a huge fail because of the huge amount of bugs and UI issues (latest example: No Man’s Sky)the first question that comes to my mind is ‘do they even have a QA department’? And that question appears even though I’m a tester. Of course, the next thought is that they just have a shitty producer because even a junior tester or even an intern would be able to find such obvious issues, so it had to be the producer who decided on not fixing them. But that thought appears only because I work in game dev for so many years now. I know exactly how it works.

Yesterday a big publisher sent me an e-mail saying ‘you found bugs that were already found by our testers’. Well, ok, those bugs were so obvious that I can’t imagine noone reported them earlier. But the bigger issue here that the game is already in stores! So I, and their testers reported those issues and nobody cared to fix them? They are really majors! Then I went further and started to read comments on Google Play. Players were complaining and giving the game bad scores and reviews because of the same bugs! Publisher learnt nothing out of it.

So that is basically the way the industry treats testers. Just do your job and we will ignore it. But we do have a QA team! Then, when the game is out, players look into the credits and see your name in QA section. And you’re ashamed because you know the game should be bugless, because the producer decided to ‘waive’ the issues you have found. Players will always think that it’s testers fault. Often even your boss will think the same. Testers are always to blame.

But then, all we can do is to do our job the best we can. Another tester will never think you’re no good because you’re in the credits of a shitty game. We know how it works. So now I’m on a quest to explain this to the game industry. To show that testers should be valued and respected part of the game development. I have no idea how to do this yet, but I’ll figure it out. I’m opened to all suggestions, though 😉

Anyway, since it’s Tester’s Day, I wish all software and game testers a lot of patience, respect from your employers and no crunch! And it’s Friday, so just grab a beer and chill 😉